Privacy Policy

Effective Date: 01-08-2025
Last Updated: 01-08-2025

At DRAGEARN CONSULTANCY FZ-LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make use of https://dragearn.com/ (the “Site”).

Information Collection

We respect your privacy and are committed to protecting your personal data. During your visit to the Site or while making a purchase, we may collect limited personal information necessary to process your transaction.

Note: All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

Use and Protection of Payment Information

We prioritize your payment security:

  • https://dragearn.com/ will not pass any debit/credit card details to third parties.
  • We implement appropriate administrative, technical, and physical safeguards to protect the information you submit to us.
  • Security measures include, but are not limited to, encryption protocols, secure servers, and compliance with industry-standard security practices.

However, while https://dragearn.com/ takes reasonable steps to ensure data privacy and security, we cannot guarantee the security of any information that is disclosed online. Users should be aware that no internet transmission is ever 100% secure or error-free.

Third-Party Links

The Site may contain links to external websites not operated by DRAGEARN CONSULTANCY FZ-LLC. We are not responsible for the privacy policies or practices of those websites.

If you provide any personal information to these third parties, different rules regarding the collection and use of your personal data may apply. We encourage you to review their privacy policies directly before submitting any information.

Policy Updates

We reserve the right to update or modify this Privacy Policy at any time to meet legal, operational, or regulatory requirements.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, Customers are encouraged to frequently visit these sections to stay informed. Modifications will be effective on the day they are posted.

Refund and Cancellation Policy

Dragon Consultancy FZ LLC

At Dragon Consultancy FZ LLC, we value our clients and aim to deliver high-quality consultancy services. We understand that there may be situations where clients may wish to cancel services or request a refund. This policy outlines the conditions and procedures for cancellations and refunds.

Refund Policy

  • Refund requests must be submitted in writing via email or our official contact form, clearly stating the reason for the request.
  • Refunds will only be considered for services that have not been fully delivered or completed.
  • If work has already commenced or been delivered as per the agreed scope, the service will be deemed non-refundable.
  • All approved refunds will be processed through the original mode of payment only.
  • The processing time for refunds is between 10 to 45 days, depending on the issuing bank of the credit card.

“Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.”

Cancellation Policy

  • Clients may request to cancel a service within 24 to 48 hours of placing the order, or before the commencement of service delivery, whichever comes first.
  • Cancellations will not be accepted once the service has been initiated, customized, or delivered, unless otherwise agreed upon in writing.
  • For ongoing or recurring services, cancellations must be requested at least 7 days prior to the next billing cycle.
  • Cancellation requests must be submitted in writing via email or our contact form, and will only be valid upon written confirmation from our side.

Note: Dragon Consultancy FZ LLC reserves the right to amend this policy at any time. Any updates will be posted on our official website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

DRAGEARN CONSULTANCY FZ-LLC
Website: https://dragearn.com/
Email: sos@dragearn.com
Phone: +971 585898151